For those living in the UK

I collect,  store and process certain information about you, including your name, date of birth, contact details, payments made for sessions, personal information – including health and medical issues – and your domestic arrangements.
This is necessary to enable me to run my psychotherapeutic practice and to provide you with a safe and ethical service to you. This is done upo the lawful basis of "Legitimate Interests" for the purposes of health and social care. 
 
All information that I collect and store about you is either anonymised, stored behind lock and key and/or password protected. We may keep this information for up to 7 years following the date of our last session, as per our Insurer’s Terms and Conditions, at which point it will be securely deleted.
 
You have the right to view this information, which will be provided within one month of request, and to ask for changes to be made.
 
I may use his information to track the progress of our work together or in discussion with our supervisors, for reflection and guidance in a way that respects and protects your anonymity. Your name and contact details may also be passed on to my appointed Therapeutic Executor so that you are informed should I be seriously incapacitated and unable to attend a session or communicate directly with you.
 
You have the right to object to holding and processing information about you, although I may need to retain certain information for legal purposes (e.g. to comply with our Insurer’s Terms and Conditions).
 
I take your Data Protection seriously and I am registered with the ICO. My registration number is ZA557976.  If you have any concerns or questions about the contents of this privacy policy, please discuss them with me first; or, if not satisfied, with the ICO: https://ico.org.uk/concerns/

For those living in Spain:
 

Identification Data of the Website Owner
In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the following identification details of the website owner are provided:

Website Owner: Dr. Paula Bermudez Otero
NIF/CIF: 47375089B
Online practice via Zoom and Whereby
Email: paula.bermudez.cp@gmail.com
Professional Registration: Health Psychologist [T-04423, Official College of Psychologists of Tenerife] and Counselling Psychologist [PYL 36977, Health and Care Professionals Council of the UK]

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Website Purpose
The website www.paulabermudez.com is a platform dedicated to online psychological consultation and care, offering psychotherapy, psychological support, and other related services for the mental well-being of users. The services are aimed at adults residing in the United Kingdom and Spain.

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Terms of Use
Accessing and browsing this website implies full acceptance of the terms of use outlined below, as well as acceptance of all policies and legal notices related to the use of this site. If you do not agree with the terms outlined, please refrain from using this site.

Access to the website: Access to this website is free, except for the costs associated with connecting to the internet through the user’s contracted service provider.

Use of content: The user agrees to use the content and services of this website in accordance with current regulations and the principles of good faith and legality.

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Personal Data Protection
In compliance with Regulation (EU) 2016/679, concerning the protection of individuals regarding the processing of personal data and the free movement of such data (GDPR), as well as Organic Law 3/2018, of December 5, on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD), we inform users of the following:

Data Controller: Paula Bermudez Otero
Purpose of data processing: The personal data provided through the website will be processed for the purpose of managing consultation requests, facilitating online psychological care, and managing the professional relationship with patients.
Collected data: Personal data such as name, surname, email, phone, and data related to psychological care (clinical history, session notes, etc.) will be collected, always with the user’s prior consent.
User rights: Users have the right to access, rectify, delete, limit, or request the portability of their data, as well as to object to processing. These rights can be exercised by contacting the data controller via the means provided in this legal notice.
Confidentiality: All personal data will be treated with the utmost confidentiality, and necessary measures will be taken to ensure its security, including using secure platforms for storing and transmitting information.
For more information on the protection of your personal data, please consult our [Privacy Policy].

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Intellectual and Industrial Property
All content on this website, including texts, images, graphics, logos, icons, software, and other audiovisual materials, are the property of Paula Bermudez Otero or third parties who have authorized their use. These contents are protected by intellectual and industrial property laws.
Reproduction, distribution, public communication, transformation, or any other form of exploitation of the content of this website without the express authorization of the rights holder is prohibited.

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Links to Third Parties
This website may contain links to other websites not managed by Paula Bermudez Otero. In this case, we are not responsible for the content or privacy policies of these external websites.

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Liability
Website availability: Paula Bermudez Otero does not guarantee the availability and continuity of the functioning of the website. She will not be responsible for any damages or losses that may arise from the unavailability of the website.
Misuse of the site: Paula Bermudez Otero is not responsible for any damages or losses that may arise from the incorrect or unauthorized use of the website by users.

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Modification of the Legal Notice
The website owner reserves the right to modify this Legal Notice at any time, in accordance with applicable law and operational needs. Users are advised to periodically review this legal notice to stay informed of any changes.

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Applicable Law and Jurisdiction
This legal notice and any dispute related to the use of this website and the services offered will be governed by Spanish law. However, if the user resides in the United Kingdom, UK laws may apply in terms of the protection of their personal data.

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Last Update Date
This Legal Notice was last updated on 24-04-2025.